We currently deliver within select areas of downtown Toronto.
Delivery Areas
Club Remi currently delivers to postal codes beginning with M4, M5, and M6. We are not able to fulfill orders outside of these areas at this time.
Our current delivery zone spans from Rosedale/Bloor in the north, to Corktown/Canary District in the east, Harbourfront in the south, and Liberty Village in the west. This includes neighbourhoods such as:
- Rosedale
- Yorkville
- The Annex
- Church-Wellesley Village
- Downtown Core
- King West
- Queen West
- Corktown
- Canary District
- Distillery District
- Harbourfront
- Liberty Village
Delivery Schedule
All subscription box orders are batched and dispatched at the start of each month.
Subscription Billing & Cutoff Dates
Subscriptions are billed on the 15th of each month. To receive that month's box, your subscription must be active by the 20th of the previous month.
- Sign up by the 20th → charged immediately, first box ships at the start of next month
- Sign up after the 20th → charged immediately, first box ships the following month
Example: Sign up September 18 → receive the October box. Sign up September 22 → receive the November box.
3-Month Plan: You're charged once upfront for 3 monthly boxes. The same cutoff applies — your start month depends on when you subscribe.
Pausing or Cancelling
On the month-to-month plan, you can pause or cancel at any time. Manage your subscription from the link in your order confirmation email, or email us at shopclubremi@gmail.com and we'll take care of it for you.
Make your change before the 15th, since that's the day your next month is billed. Once the 15th has passed, that box is already paid for and on its way, so your pause or cancellation takes effect from the following month.
3-Month Plan: This plan is a 3-month commitment paid upfront, so it runs for its full three boxes rather than being cancelled partway through. If something has gone wrong, please email us and we'll work it out with you.
Delivery Options & Timelines
- Hand delivery: 1–2 days from dispatch
- Local courier: 2–5 business days from dispatch
Delivery Cost
Delivery is on us. The cost is already included in your subscription, so there is nothing extra to pay at checkout.
Holiday & Delay Notice
During holidays or periods of high demand, delivery timelines may be slightly extended. We will always do our best to communicate any delays in advance. Thank you for your patience and continued support.
Returns & Exchanges
For any questions about returns or exchanges, please don't hesitate to reach out to us at shopclubremi@gmail.com. We're happy to help.
A Note on Our Growth
We're starting small and personal. Early subscribers receive hand-delivered orders directly from our team. As we grow, we'll be partnering with trusted local couriers to maintain the same care and reliability.